Follow the KPIs your agent and team are watching. Illustrative data
The work continues between your visits.
Connect a source and give your agent context. Monitoring, investigations, and updates keep moving while your team focuses on the business.
01Monitor02Investigate03Keep informed
How proactive monitoring works
Start with your data. Keep the work connected.
1Give AI business context
Connect your sources and tell the agent what matters. It can discover relevant metrics and create KPIs, while you can add your own definitions.
Monitor a data source•••
Operations databaseOrders, customers, and fulfillment
Active
BUSINESS CONTEXT
Watch order delays and customer demand. Compare fulfillment across locations.
orders customers shipments
Agent-created KPIs
Fulfillment time · On-time delivery · Order volume
Sources and business context
2Keep checking what changes
The system follows data as it updates, compares performance, and investigates changes. Your rules and business context help guide what gets attention.
Monitoring activity•••
10:30:00Source synchronized
248 new order records received.
10:30:04KPIs recalculated
Fulfillment time: 36h → 51h.
10:30:08Change investigated
Delay concentrated in the West region.
10:30:16Finding ready
Evidence attached to the update.
Monitor → investigate → explain
3Receive the findings
Read updates in the app or through configured delivery channels. Open the evidence, ask a follow-up, and direct the next investigation.
Delivery channels•••
In-app Email Team channel
Backyard IntelligenceJust now
Orders are taking longer to fulfill.
Average fulfillment time rose to 51 hours. Most of the increase is in the West region.
OperationsSource evidence attached
An update with context
Keep watch without adding more busywork
A small team with a lot to follow
Watch performance across functions without assigning someone to check every dashboard.
Changes in customer behavior
Notice shifts in acquisition, engagement, purchases, and retention as the data changes.
Operational exceptions
Follow service delays, unusual volumes, or device measurements that need investigation.
Company and portfolio oversight
Stay close to important business changes between meetings and scheduled reports.
Proactive monitoring FAQ
Do I have to ask the AI every time?
No. Monitoring is proactive: the system continues to check configured sources and KPIs, investigate relevant changes, and create updates without a new prompt each time.
Can I choose which KPIs to monitor?
Yes. You can review agent-created metrics, add your own KPIs, and define alert rules around the parts of the business you want to follow.
Where do updates arrive?
Updates are available in the app. Delivery to other channels depends on the channels configured for your workspace and the notification settings you choose.
Does every source update at the same speed?
No. Freshness depends on the source, its sync schedule, and whether it supports streaming. Check the source and KPI freshness information when interpreting a change.
Explore the rest of Backyard
Stay informed. Keep your focus.
Start working with Backyard’s proactive business intelligence platform.